FAQs

If your organisation’s existing clinical malpractice cover is provided on a claims-made basis and you wish to move to Healthcare Protection’s medical malpractice insurance, consider taking out our retroactive cover. This would allow you to report adverse incidents that occurred prior to the start of your Healthcare Protection policy, or claims arising from them, but which you have only just become aware of.

Your organisation has to notify Healthcare Protection of any material changes to its business. A change is material if it would influence Healthcare Protection’s judgement of whether to offer insurance to your organisation and, if so, on what terms and for what price. If you have any doubts or questions please contact us for further information.

There is no charge for amending your policy. 

If within the first 30 days after taking out the policy you decide to cancel, Healthcare Protection will refund any premium paid in full, and treat the policy as if it never existed.  

If the policy is cancelled at any time after the first 30 days, your organisation will need to write to or email to Healthcare Protection with an instruction to cancel giving 30 days’ notice. If there are no reported claims or circumstances Healthcare Protection will provide a refund for the remaining period (including insurance premium tax).

You can write to us at:

MPSUW Limited, T/A Healthcare Protection, 2 Victoria Place, Leeds, LS11 5AE

This could differ according to the policy you have with us. Therefore you must always check your policy wording carefully to ensure you understand what is covered and what is not to ensure the policy meets your expectations. If you are unclear as to whether or not something is included or excluded in your policy, please do not hesitate to contact your Healthcare Protection client manager.